Customer reviews · Since 1994
These reviews come from our Google Business Profile, shown as customers wrote them.
In their words
Showing all 71 reviews
They don't treat you like the criminal you are....👍
Thanks Don for the great review.👍 I love your sense of humor but to be honest, a lot of our clients aren't criminals. They just had some bad luck and their number was called. But we treat them all the same, with respect, so you picked the right company.😎 Thanks again!!
Has never let me down in times of the unexpected!
Thanks John for the great review! Gotta hate those unexpected times for sure but it makes me happy I can be some help when it does happen.
The best! Helped out quickly.
Thanks Elaine. Thank you for your 5 Star review! I work hard for reviews like yours and I appreciate the acknowledgement. Always here if you need me!!
Shawn Cagle's City Hall Bail Bonds is the best in the area! Shawn responded immediately and handled my case with professionalism and compassion. He made sure I understood every step and worked quickly to get everything taken care of. …
Thanks Anna for the GREAT review!! It pleases me to please my clients!!
I recently had the opportunity to work with Shawn Cagle's City Hall Bail Bonds, and I couldn't be more grateful for the experience. From the very beginning, the team was professional, compassionate, and incredibly fast at handling …
Thank you Alex for the wonderful review. We will always be at your service even after all this is behind you and your loved ones. Shawn
Shawn himself is a great guy love this fella he's helped us out a few times when we've needed it in the past. His office staff is awful just horrible almost everyone that answers the phone …
Hi Kim. I'm glad we were able to help you in your time of need. I'm not happy that your dealings with my staff have been less than wonderful. I have spoken to them both and they have assured me that they are happy in their positions. I also spoke with them about how important is is to always treat our clients with the upmost respect. Believe it or not, I appreciate your one star review because it reminds us that we are a public service, to serve the public when they've already been through a rough time. Thank you Kim and I hope in the future you will still trust us to help you if you find yourself needing a bail bondsman.
Shawn is a great guy hands down, I’ve never dealt with a bond company before but he has made the experience a really great one but the lady I called today that was answering the phone was horrible, very bad attitude and I really don’t …
Anthony, I understand you won't see this but I felt I should reply anyway. Thank you for your honest review. I can't tell you why certain people act certain ways at certain times. All I can say is that I strive to offer a good, friendly, caring service to anyone and everyone. I'm sorry if you felt treated unfairly and I will do what I can so that anyone in the future does not feel that way again. God bless you Sir.
Shawn was amazing and sympathetic to my situation. He worked quickly and with purpose to get my loved one released and out of custody ASAP. Defiantly rate his service at 5 ⭐️ and would recommend him to family and friends as your go To guy …
Thank you Tara for the awesome review. I'll always do my best to keep it 5 star!!
They came to get me when no one else would or made it hard to try, and I appreciate them for that. Ms.Shannon was so nice to me, and upon meeting and talking to her I knew I was in good hands. I still can’t thank them enough for making it …
Thanks Dee. You're right. People should always compare services, especially when it comes to your freedom. Glad we were able to help you and thanks for the review.
Shawn at City Hall Bail bonds was so awesome. I called him to help a family member get out of jail and within 45 mins paperwork was signed and my loved one was released about an hour later. Shawn told me he would handle everything and not …
Thanks Rhonda and thanks for the awesome review! It makes me happy to have been helpful in such trying times! Take care and you know how to reach me, anytime!
You can count on Sean Cagle to answer his phone anytime of day or night. His process very easy and he will get job done right away!! Thank you so much!
Thanks Pricilla. I am happy that we were able to handle your family member's situation for you with the least stress possible. Thank you!
Absolutely incredible. I saw the judge at 10:40 am, and was walking out at 12:47. That has to be some sort of record. Imagine getting bailed out, and still making it to the dmv haha. I can’t say enough good things. Thanks again
I must say, that was quick. I'm glad we were able to help. Thank you Sir for the great review. We always strive for the fastest service possible!
Excellent communication and service! Highly recommend Shawn and his team.
Thank you Janelle. I'm happy we were able to help. I try to make it easier for family members, even when they're out of state. As always, you got our number if needed.
Family owned great people and super quick to get you out of jail
Thanks Cory for the great review. I understand that minutes count, especially sitting behind bars.
Easy and quick process!
Thanks Trudy for the great review. We strive to be as quick as possible without all the hoops to jump through.
They are great!
Thanks Patrick for the great review!! I'm glad we were able to serve you well!
Shawn was very thoughtful and Considerate when I called him at 1am on new years. I needed to get my wife out of jail when her bail posted but he wasn't able to do it in a timely manner. So he referred me to one of his family company's to …
Thanks for the review MrWalker. I remember our conversation and even though you didn’t use me you appreciated what I did to help. I hope everything goes your way and if I’m ever needed don’t hesitate to call. Shawn
The best service since Bail Bonds by Sherri!! If you need out, call this company!! The fastest, friendliest bond company with the best prices around. CALL SHAWN!!
Ha, thanks Sherri!
Fast and friendly. They were a much needed breath of fresh air during a tough time. I couldn't of asked for a better, efficient and more friendly group of people! Thank you thank you thank you!!
Thank you Maurie for the five star review. I'm happy that we were able to make your day a little easier.
I've never been there but I called and the people I spoke with were straight forward and understanding. That's the way bondsman should be.
Thanks Jessica. That’s the way we’ve always done business. It bothers me when I hear bondsman being dishonest. Call anytime, Shawn.
Quick and easy service. Professional each and every time I called or dealt with them.
Thank you Brandon, we will continue to do our best. Shawn
Got me out fast. Nice ppl. Would definitely recommend.
Thanks Travis, your opinion of our business means a lot to me. Shawn
Great guy, Shawn Cagle. He was very helpful when needed.
Thanks Michelle. I'm happy I was able to help. I hope you won't need us again, but if you do, we'll be here for you.
Easy and affordable. Got my son out of jail quickly
Thanks Darrell for the review. I see no reason to make things harder on a already rough day. Thanks again.
Very rude and not helpful at all call anybody but him.
Dang Tonya, not sure what happened but certainly apologize. I haven’t been rude in years. Shawn
He's the staple of bail bonds.
Thanks for the great review! Shawn
Shawn and his team are the best there is POINT BLANK, if there's any bail bondsman business that i will and ever have trusted in and do business with, its them.They'll go up and beyond to have you out and back with your family extremely fast in know time. And just in general shawn and his team are just good people. …
Thanks Anthony. Glad you chose us! We will do everything possible to keep that trust.
Sean cagle and his staff are great great personalities they will work with you I've used them for my kids a couple of times and myself they're just they're a great bonds company
Thanks Mary for your kind review. Shawn
Shawn was the perfect gentleman. He really helped us through a difficult task.
Thanks Tom. I’ll always do my best.
He's sure fast getting you out jail house , and an awesome man , husband and father .. oh and a good friend
Thanks Kimberly. You are very appreciated.
I don't how good or bad they are. I could never get through his phone service
I'm sorry to hear this Eddy. I hope if in the future(if needed) you will give us another shot. Take care, Shawn
AWSOME GUY THAT REALLY WANTS TO HELP
Thanks Cole, call anytime! Shawn
Fair fast and easy to deal with
Thanks for the review Leroy. Sounds like we’re doing something right! Shawn
Monster happy
Good to hear, Shawn.
Shawn is kind to animals
Thanks Shelby, if anyone on earth deserves treated right, It would be animals. See ya, Shawn.
Prompt, courteous and professional
Thanks Dennis for the great review!
Shawn's the best
Thanks Ryan for the good review!! Shawn
Shawn is very communicative and available every time I called. Helped make the beginning of my legal process extremely smooth. Highly recommend …
Thanks for your review Brett. We're glad we were able to help you. We'll be here for you. Call or come by anytime.
I had to bail a friend out today. When placed in a hard situation, kind and compassionate people make a bad time so much easier. Thank you ladies. You are much appreciated. If I could give you more stars, I would.
Thank you Melinda for your kind review. Makes me happy to hear my staff took good care of you. Call or come by anytime. Shawn
If u pj snt know this family case an Shawn you got everthang you need promise they aren't like this other bond company's they are real not snakes 💯
Thanks Ben for the great review! Yes some Bondsmans out there are not on your side. We strive to help each and every one of you through difficult situations.
Shawn always goes the extra mile. great guy. he's the only bondsman I will use
Thanks Murphy, that extra mile sometimes means a lot.
Great experience like always, Even went out of his way to make sure we didn't have to walk.very Professional, tremendous human being
Thank you Sir. Best review ever!
I would recommend using them anytime.
Thank you Sir. We will be here anytime you or yours might need us.
Excellent service a company you can trust
Thanks Corey. That means a lot to me.
Best bonds office EVER and love how convenient the app is!!!!!
Thanks Dorothy. Yeah, the check in app rocks for both of us.
All ways been there for me
Thanks Johne. We’ll do our best.
Shawn has been in the industry for years and I’ve called on him to help a friend a time or two and he has always come through. Always quick, easy and personable. Definitely someone you’d want in your corner in a time of need. …
Thank you Suzi. I always will do my best to help you and yours out.
Shawn Cagle (Kelly) was a great help to my family. We encountered an bond emergency while traveling and googled best bail bonds company in the Denton area. We selected these guys based off the Yelp reviews. Kelly was all over it. She …
Thanks Christa, you are right, I am lucky. Kelly is like family. She's tough but direct and honest.
Got straight to the point as to how much the bail was and what all i needed to do over the phone and helped me answer any questions I had.
Thanks Taylor, that's what we're here for.
Great work! Fast!! Best in Denton hands down! Will work with you! …
Thanks Johnny, you're a great guy to work with as well.
Best around town fair and cares
Thanks Chantelle, I do care and I'm happy you see that.
Good man and gets things done
Thank you Tony.
Great service!
Thank you Sir. We strive for reviews like yours.
We will be back
Thanks Ryan, I hope you don’t need me again but maybe someone you know will!
Great
Thanks Gina
The staff is amazing. Especially Kelly. She was very friendly, knowledgeable and a very big help! This was my first time going through this process and she explained everything to me. I would recommend this place to anyone. Stop by and give them a try. Jumper was also very friendly (the adorable bails bond kitty)
Thank you Celene. Glad we could help. Come by and visit anytime.
Awesome Bail Bonds dependable and willing to work with you and not willing to put you back in jail he helps keep you out his Bonds company is like a parole officer watching over you he helps to succeed to keep you out not in one thing …
Thanks Kim. We are here for you always.
Mr. Cagle and staff are very frienfly with service. Been 4 months now. No court. Still calling in. But if in need of a bondsman. Give them a call or go in.ty
Thank you Curtis. We are always at your service.
That's a man that's there for you when you need him and I hope you never have meeting but it will be there if you do couldn't ask for better Service
Thanks Frank. I do my best for you guys.
I would hope it might be obvious why I might love this place as much as I do and why it is dear to my heart. If reading between the lines is hard for you, don't give up.
Ha, you're funny and appreciated!
They are always so helpful and will work with you.
Thanks Allen. You are always welcome to call us to help you at anytime for any reason.
Fast service get you out within 2 hours.
Thanks. We do our best. I know every minute counts while in jail.
Wonderful help..
Thanks Suzie for the great review. Wonderful is a great compliment!
Very helpful and great prices! Once we met the woman at the jail she was all smiles even at 1am! Very friendly and kept us updated every step of the way. They made getting my loved one out very easy! The man who answered the phone was a HUGE help and could not thank him enough!
Thank you Rachel.
Just had to bail my husband out of not only flower mound city jail but he also has 2 tickets out of Denton, Kelly made this horriable thing a much better experience than it could of gone. She never made me feel like I was any less of a …
Thank you for the review. I'm glad we were able to help. This can happen to anyone.
Nice guy. Fast service
Thanks Stephanie, I do my best!
Shawn rocks
Thanks Art, you tha Man!
Shawn was great! I called every bail bonds in the area and everyone that answered was at home asleep!! DO not advertise 24 hours if that's not the case. Thank you so much Shawn!
Julia, thank you!
Shawn is very friendly, professional, and fair. Wish he was available in other counties.
Thanks, I’m working on it.
Great group of people to work with!
Thanks so much! We were happy to help you with your bail bond needs. Have a great day! Shawn Cagle's City Hall Bail
Shawn is the best!
Queen, thank you so much! We're thrilled that you were satisfied with our bail bond services. Please let us know if you need anything else. We wish you nothing but the best of luck! Shawn Cagle's City Hall Bail
About the bondsman
His first job in the business was as a bond runner for his father, Reuben, at Cagle Bail Bonds in 1994. Three years later he opened City Hall Bail Bonds on E McKinney St. Shawn and his team handle each case themselves, at any hour. New to the process? Start with Bail 101, read the bail bonds FAQ, or visit the main City Hall Bail Bonds site.
Have you worked with us?
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Private feedback
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Call Shawn now. The office is open around the clock. Here is how release works at the Denton County Jail.
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